Nissan Technician Excellence Competency Contest 2018

Ha Noi – On October 6th and 7th, 2018, Nissan Vietnam successfully held the national Nissan Technician Excellence Competency Contest 2018 at Nissan Pham Van Dong with the participation of 34 technicians coming from nationwide Nissan 3S Dealers.

In addition to introducing products with pioneering technology, Nissan Vietnam is constantly striving to meet the needs of customers for both Sales and Aftersale service. The Nissan Technician Excellence Competency Contest 2018 is the opportunity for technicians to improve knowledge and skills, enhance service quality and standardize global standards for technicians in the whole Nissan 3S dealership in Vietnam.

This event is organized in line with global Nissan Technician Excellence Competency Contests (NISTEC) in Thailand and Japan. Therefore, the best technicians chosen in the competition will receive continuing training to represent Nissan Vietnam to take part in international Nissan technician contests in the near future.

Customer satisfaction is our priority in business development. Understanding that quality of service is delivered by qualified personnel with high technical standards and global standardization procedures, Nissan Vietnam always focuses on training and development of human resources, especially the technicians and staffs coming from nationwide dealers. This orientation is also in line with Nissan Global’s slogan “The power comes from inside” said Mr. Khoo Cheng Pah, General Director of Nissan Vietnam.

This year’s Nissan Technician Excellence Competency Contest consists of two main parts: Theory Test and Practical Test, in the Periodical Maintenance Service and General Repair category. In the theoretical part, the technicians are tested in terms of technical knowledge and repair procedures, etc. In the practical part, the technician should demonstrate professionalism and skills with the diagnostic tests of vehicles by using specialized Consult III+ machine and ESM technical documentation, and at the same time, to provide the best solution for customer and ensure optimum time, quality and cost of repair.

The contestants demonstrate high concentration in examinations

The practical test requires calm, precise manipulation and technical expertise

The winners in the contest

After two days of competition, Nissan Vietnam has found the best technicians.

The results of the Nissan Technician Excellence Competency Contest 2018 is as follows:

Beside this Nissan Technician Excellence Competency Contest, in the upcoming time, Nissan Vietnam will continue to organize contests for service consultants and customer relation staff to improve service quality in general, and to enhance the customer service level in Vietnam.

About Nissan Vietnam Co., Ltd & TCIE Vietnam Pte., Ltd

Nissan Vietnam Co. Ltd. (NVL) began operations in Vietnam in December 2008 to import & distribute Nissan vehicles, parts & accessories. The company is a joint venture between Nissan Motor Co., Ltd. (NML) Japan & Tan Chong Motor Holdings Berhad (TCMH), an established Malaysian investment holding company with principle activities consisting of the import, assembly and distribution of Nissan motor vehicles in Malaysia, Cambodia, Laos and Myanmar.

Nissan is a prestigious global Japanese automobile brand & delivers a comprehensive range of more than 60 models under the Nissan, Infiniti and Datsun brands.

In June 2013, TCIE Vietnam Pte. Ltd., launched its first vehicle assembly plant in the city of Da Nang, Vietnam in collaboration with Nissan Motor Japan. Built with an investment capital of USD 40 million, this state-of-the-art plant currently assembles the Nissan Sunny & Nissan X-Trail.

Nissan’s representation in Vietnam consists of the imported Navara models plus the locally assembled Sunny and X Trail built at the TCIE Vietnam (TCIEV) assembly plant in Danang.

NVL & TCIEV currently have a nationwide network of 22 dealerships to serve customers for both their vehicle consultation & purchase plus aftersales service requirements. Both NVL & TCIEV are committed to expand the nationwide dealership network rapidly to serve the needs of all the major provinces.

For more information, please contact

Ms. Nguyễn Hồng Nhung, PR Executive
Nissan Việt Nam
Tel: +84 (24) 7301 1333 (ext: 135)